Support

How do I create a BrioTap account?

Download the BrioTap app, tap "Get Started", and sign up with your email or Apple/Google account. Your profile card is ready to customize immediately.

How do I reset my password?

On the login screen, tap "Forgot password?" and enter your email address. You will receive a reset link within a few minutes.

How do I delete my account?

Go to Settings → Account → Delete Account inside the app. All your cards will be deactivated and your personal data removed within 30 days.

How do I share my card?

Open your card in the app and tap Share. You can send a link, show a QR code for someone to scan, or tap NFC-enabled devices together.

What happens when someone scans my QR code?

They are taken directly to your public BrioTap card in their browser — no app required on their end. They can view your profile, tap your links, and save your contact.

Can I use my card link offline?

The QR code itself is available offline, but the recipient needs internet access to load your card page.

How many cards can I create?

You can create multiple cards for different contexts — personal, professional, freelance, event-specific — and switch between them at any time.

Can I hide or deactivate a card?

Yes. You can toggle any card inactive from the app. When inactive, visiting the card URL will show a "Card not found" page instead of your profile.

Who can see my card?

Anyone with your card link or QR code can view the public information on that card. You control exactly what appears — only add what you are comfortable sharing.

Is my data sold to third parties?

No. We do not sell your personal information. See our Privacy Policy for full details on how data is used.

My QR code isn't working. What should I do?

Make sure your card is set to active in the app. Check your internet connection, and try opening the card URL directly in a browser to confirm the page loads.

Changes I made aren't showing on my card.

Pull down to refresh inside the app and wait a few seconds for changes to propagate. If the issue persists, try signing out and back in.